Return Policy/Return Merchandise Authorization (RMA)
If your Baer product needs to be returned, please use the following procedure:
New Unused Product Returns:
Your complete satisfaction is our priority. If an item purchased from Baer Brakes/Holley.com does not meet your expectations, it may be eligible for return.
- You may return new, unused parts within 90 days from the purchase date for a complete refund or exchange, excluding shipping.
- Parts not eligible for return: Clearance items, Factory Refurbished Items, Made to Order/Custom items.
- To avoid a restocking fee, you must request a return within 60 days of purchase date, and Baer Brakes must receive the returned items within 90 days after purchase date.
- Items returned 91-180 days after the date of purchase will be subject to a 15% restocking fee.
- Items are not eligible for return after 180 days unless there is a valid warranty issue and submission. The product must be in the original, manufacturer's box and must be sent freight prepaid.
- Products that show signs of excessive age, abuse, improper handling, or have been modified beyond Baer Brakes/Holley’s instructions may be rejected and incur an inspection fee regardless of age.
- Original shipping charges are non-refundable.
Incorrect, Damaged, or Defective Product Returns:
Baer Brakes/Holley Performance Products will cover ground shipping costs for the handling of returned product that was incorrect, damaged, or otherwise defective.
If you were sent an incorrect, damaged, or otherwise defective product, please contact Customer Service at (602) 233-1411 or email [email protected] and request a UPS label for the return of the product.
What to Expect:
Upon arrival of the returned product to Baer Brakes and Baer’s determination that the returned product is new and unused, incorrect, damaged, or defective, Baer Brakes/Holley will issue a refund back to the credit card used on the original transaction. If Baer Brakes/Holley determines that the returned product was used, correctly shipped, undamaged, or not defective, Baer Brakes will return the product to you, freight collect, and will not issue a refund to your credit card.”
Please ship returns to:
